Shopping With Us
By placing an order through gymatics.co.uk, you agree to these Terms and our applicable store policies.
Welsh Business
Gymatics Limited is a family-run company based in Cwmbran, South Wales.
Your Rights
Nothing in these Terms is intended to remove or restrict any statutory consumer rights that apply to you.
Welcome to Gymatics®
Overview
This website is operated by Gymatics Limited. Throughout this website, the terms “Gymatics”, “we”, “us” and “our” refer to Gymatics Limited.
We provide this website, including its information, content, products, features, tools and services (the “Services”), subject to these Terms of Service.
By visiting our website, creating an account, purchasing a product or otherwise using our Services, you agree to these Terms and any policies referred to within them.
Please read these Terms before using our Services. If you do not agree with them, you should not use the website or Services.
Powered by Shopify
Our online store is hosted by Shopify Inc., which provides the ecommerce platform that allows us to offer and sell our products and Services to you.
Online Store Terms
You must be legally capable of entering into a contract to place an order with us. Where a purchase is made on behalf of a child, the contract must be entered into by an appropriate adult.
You must not use our website, products or Services for any unlawful or unauthorised purpose, or use the website in a way that violates applicable laws or the rights of others.
You must not introduce viruses, malicious code or other technology designed to interfere with the operation or security of our website or Services.
Placing your order
Orders
When you place an order, you agree that the information you provide is complete and accurate.
An automated order confirmation acknowledges that we have received your order. We reserve the right to decline or cancel an order where reasonably necessary and permitted by law.
If we cancel an order after taking payment, any amount due back to you will be refunded.
Order Limits
We may reasonably limit quantities or decline orders where we believe there may be an error, misuse, fraudulent activity or an unauthorised resale purchase.
Where possible, we will use the contact information provided with your order to let you know if there is an issue.
Prices & Payment
Product prices are shown on our website and may change from time to time. Gymatics Limited is not currently VAT registered, so UK VAT is not added to our prices.
Delivery charges and any other applicable costs will be shown during checkout before you complete your order.
If we discover an obvious pricing or listing error affecting your order, we may contact you to correct the issue or, where permitted, cancel the affected order and refund any payment already taken.
Designed & made in Wales
Our Products
We make every reasonable effort to describe and display our products accurately, including their dimensions, colours, materials, features and images.
Colours may appear slightly different depending on your screen, lighting or device. Minor variations between products can also occur as a normal part of the manufacturing process.
Many Gymatics® products are manufactured using 3D-printing technology. Minor layer lines, texture or small cosmetic variations that do not affect the safe use or intended function of a product can be a normal characteristic of this process.
Nothing in this section affects your statutory rights where a product is faulty, unsafe, not as described or otherwise fails to meet applicable consumer law requirements.
Personalised & Custom Products
Please check all names, spelling, colours, uploaded artwork and other personalisation details carefully before placing your order.
We will manufacture personalised products using the information provided to us. Changes may not be possible once production has started.
Custom or clearly personalised products may have different change-of-mind cancellation and return rights. Please see our Returns & Refunds Policy. This does not affect your rights if an item is faulty, damaged, incorrect or not as described.
Product Use & Safety
Products should be used only for their intended purpose and in accordance with any instructions, warnings, age guidance or safety information supplied with them.
Gymnastics and physical training involve inherent risks. Appropriate coaching, supervision, training environment and safety measures should be used where relevant.
Products should be checked regularly for signs of damage or excessive wear and should not be used if you believe their condition could make them unsafe.
Nothing in these Terms excludes or restricts liability where it would be unlawful to do so.
📦 Delivery
Dispatch estimates and delivery information shown on our website are provided in good faith.
Where a product is made to order or sold on pre-order, additional production or lead times may apply and will be shown where relevant.
↩️ Returns
Eligible returns, cancellations and refunds are handled in accordance with our Returns & Refunds Policy and your statutory rights.
Subscriptions & Pre-Orders
Some Gymatics® products may be available through subscriptions, pre-orders or other purchase options.
Additional terms including payment frequency, expected availability and cancellation options will be shown before purchase and are explained in our Purchase Options Policy.
Account & Billing Information
You agree to provide current, complete and accurate information when purchasing from us and to update information where necessary.
If you create an account, you are responsible for keeping your login details secure and should tell us if you believe your account has been accessed without permission.
Gymatics® intellectual property
Our Designs & Content
The Gymatics® name, branding, logos, product designs, photographs, graphics, written content, website content and other intellectual property displayed through our Services are owned by or licensed to Gymatics Limited where applicable.
You must not copy, reproduce, manufacture, distribute, commercially exploit or create unauthorised reproductions of our protected content or product designs without our prior written permission.
Nothing in your purchase of a Gymatics® product transfers ownership of our intellectual property rights to you.
Reviews, Feedback & User Content
If you submit a review, feedback, photograph, design instruction, competition entry or other content to us, you confirm that you have the right to provide that content.
You must not submit material that is unlawful, abusive, defamatory, misleading, infringes another person's intellectual property or privacy rights, or contains malicious code.
Where you intentionally submit content for publication, promotion or use by Gymatics®, you grant us permission to use that content for the purpose for which it was submitted, subject to applicable law and our Privacy Policy.
Third-Party Tools
We may provide access to tools, payment services or features supplied by third parties.
Their services may be subject to their own terms and privacy policies.
Third-Party Links
Our website may contain links to websites we do not own or control.
We are not responsible for the content, availability or practices of independent third-party websites. Please review their terms before using their services.
Errors, Availability & Updates
Occasionally our website may contain an error or omission relating to a product description, price, promotion, delivery charge, availability or other information.
We may correct errors and update website information when necessary. Product availability can change and displaying a product does not guarantee that it will remain available indefinitely.
Prohibited Uses
You must not use our website or Services:
✕ For an unlawful or fraudulent purpose
✕ To infringe our intellectual property or the rights of another person
✕ To submit false, misleading, abusive or unlawful content
✕ To distribute malware, viruses or malicious code
✕ To collect personal information about others unlawfully
✕ To spam, phish, scrape or interfere with our Services
✕ To circumvent website or payment security features
✕ In any way that could damage or disrupt the operation of our website
Website Availability
We aim to keep our website and Services available and accurate, but we cannot guarantee that the website will always operate without interruption or technical errors.
We may update, suspend or modify parts of the website where reasonably necessary, including for maintenance, security, operational or technical reasons.
Responsibility & Liability
Nothing in these Terms limits or excludes any liability that cannot lawfully be limited or excluded.
This includes your statutory rights in relation to products that are faulty, unsafe, not of satisfactory quality, not fit for purpose or not as described.
Subject to applicable law, Gymatics Limited will not be responsible for losses that were not reasonably foreseeable when the contract was formed or that arise from misuse of a product contrary to its intended purpose or supplied instructions.
Privacy
Personal information submitted through our website is handled in accordance with our Privacy Policy.
Suspension or Termination
We may suspend or restrict access to our Services where reasonably necessary, including where there has been serious misuse, fraudulent activity, a security risk or a material breach of these Terms.
Any rights or obligations that arose before termination will continue where appropriate.
Severability
If any part of these Terms is found to be unlawful or unenforceable, the remaining provisions will continue to apply.
Entire Agreement
These Terms, together with the policies and information incorporated into them, set out the agreement between you and Gymatics® regarding your use of our Services.
Governing Law
These Terms and contracts between you and Gymatics Limited are governed by the laws of England and Wales.
If you are a consumer living elsewhere, you may also benefit from mandatory consumer protections and rights available under the laws that apply where you live. Nothing in these Terms is intended to remove those rights where they legally apply.
Changes to These Terms
We may update these Terms from time to time to reflect changes to our Services, business practices or legal and regulatory requirements.
The latest version will be published on this page together with an updated date. Changes will not remove rights that have already arisen under an existing contract where doing so would be unlawful.
Contracting business
Gymatics Limited
Unit 1 Grange Industrial Estate
Cwmbran
South Wales
NP44 8HQ
United Kingdom
Company Details
Company Number
15696474
Email
sales@gymatics.co.uk
Telephone
02920 034912
Questions about our Terms?
We're a real team here in South Wales. If there’s something you’re unsure about, just get in touch with Gymatics®.
