Annuleringsbeleid
When you purchase a subscription, you are signing up to receive repeat deliveries based on the product, frequency and subscription option you select at checkout.
Your chosen payment method will be stored securely by our payment provider and charged for future subscription orders unless you have chosen an option that is paid in advance.
The price, delivery frequency and any applicable subscription terms will be shown before you complete your purchase.
A pre-order allows you to purchase or reserve a product that is not currently available for immediate dispatch.
Estimated availability or dispatch information will be displayed on the relevant product page wherever possible.
Please remember that pre-order dates are estimates and can occasionally change due to manufacturing, stock or delivery circumstances outside our reasonable control. If there is a significant delay, we'll do our best to keep you updated.
The amount payable and when payment will be taken will be shown before you place your order.
Once an eligible product has been delivered, your usual consumer cancellation and return rights may still apply in accordance with our Returns & Refunds Policy.
Once production of a personalised or bespoke item has started, you may not have the same change-of-mind cancellation rights as you would with a standard product. This does not affect your rights if the item is faulty, damaged, incorrect or not as described.
Certain products may occasionally be offered on a Try Before You Buy basis. Where this option is available, the specific trial period and payment terms will be clearly shown before checkout.
We may authorise your payment method when your order is placed without immediately collecting the full purchase price.
If the item is not returned in accordance with the terms of the trial before the stated deadline, the applicable payment method may then be charged for the amount shown at checkout.
